Keep an open ear for colleagues' personal needs. "Take care of your people"

Problem: Some people face chronic illness, family tragedies, financial difficulties or relationship issues, yet feel they cannot share any of this at work, and they feel isolated, afraid or angry. This lowers their job satisfaction and often their productivity.

Solution: Pay attention to your colleagues’ moods, support them when they are up or down, and check in now and then. A short, caring conversation can provide neutral listening or valuable perspective. Sometimes you may solve something as simple as a computer network problem or an email scam.

Benefits: Your caring will help others deal with their challenges and know they have allies at work. Their workplace satisfaction and dedication will rise.

Costs: A cup of coffee or an occasional 15-30 minutes of listening and feedback. Maintain professional boundaries as appropriate.