In Spring 2016, the Office of the Ombuds was audited and assessed by PACES (Program for the Assessment and Certification for the Environment and Sustainability). Information was compiled using a Business Officer survey and notes from a departmental walkthrough. The results of the assessment as well as recommendations for future action are outlined in the report below. Furthermore, it is entirely up to the departments which of the suggestions below are implemented. Our hope is to present a menu of possible options from which your department can choose what works best for you.